Draft for internal review. Compliance statuses, documents, controls and subprocessors are placeholders until confirmed in src/content/trust.ts.
Subprocessors
Who processes data on our behalf
The third-party services OnCore uses to deliver the platform, what each one does, and where it operates.
| Name | Purpose | Location |
|---|---|---|
| Amazon Web Services | Hosting, storage, caching and Bedrock models | US, Australia |
| PlanetScale | Managed database | US, Australia |
| LiveKit | Real-time voice transport and SIP | US, Australia |
| Twilio | Telephony, SMS and call transfers | US |
| Telnyx | Telephony | US |
| Meta | WhatsApp messaging | US |
| OpenAI | Language and realtime speech models | US |
| OpenRouter | Language model routing for messaging | US |
| Mastra | Model gateway for messaging | US |
| Cartesia | Text-to-speech and speech-to-text | US |
| ElevenLabs | Text-to-speech voices | US |
| Vapi | Voice platform integration | US |
| Resend | Transactional email | US |
| SigNoz | Logs, traces and metrics | US |
| Better Stack | Logging and uptime monitoring | US |
| Raindrop | AI conversation monitoring | US |
| Hamming | Voice agent quality testing | US |
| Pylon | Customer support | US |